1 reviews | Active since Jan 2013

21 Apr 2016, 09:35

Small Claims Court

Vodacom - please let me have your legal department details, I am taking Vodacom to the small claims court for unathourised debit of my account, charging for a handset I do not have, not releasing my number to MTN, not cancelling my contract and because although i have 6 reference numbers - not one person has managed to sort this out - I think that I am personally allowed to claim back R16 000 for the effort I have put into this and because as this has not been sorted could affect my credit rating as I am having the amount bounced on 31 April. Considering I have been to cancellations, in store, retentions, porting, social media, facebook etc - I think my claim will be honoured<br>

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Replies (2)
Vodacom
Vodacom's reply21 Apr 2016, 15:20
Official
Hello Sherry998,


Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team
's update06 May 2016, 07:07
Reviewer Update
And that was on the 21 April - still haven't heard from a soul - I have had the bank reverse the amount *******ly deducted from my account - I still cannot receive Vodacom calls and I still have not been credited for a phone I do not have - when you try take me to court for the supposed debt I am going to slap Vodacom with the biggest counter claim they have seen in a long time