AR
Al R

1 reviews | Active since Jun 2015

27 Nov 2019, 20:23

Sly Vodacom - Red for stop!

Third time I’m posting about what terrible service I’m receiving from Vodacom. They’ve also made no effort in trying to get a hold of me.

I’m paying for data I can’t access. Simple as that. R299 for 60G data is such a lie when you have no connection. They’ve only got one solution - turn off the phone whilst they reboot.

Wake up call guys... that’s never worked. Stop suggesting it. I somehow have to pay R2800 to cancel a SERVICE that doesn’t work. Ridiculous.

I want out... Vodacom don’t actually care. They’re grabbing cash without a worry in the world.

Really feels like the worst network out there. I’ve had people tell me to switch to MTN for years. Just didn’t buy it. This experience has changed my mind. I want some yellow.

Horrible dealing with Vodacom. This business feels so sly. Look for data elsewhere.

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Replies (1)
Vodacom
Vodacom's reply28 Nov 2019, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team