CR
Charl R

1 reviews | Active since Jan 2014

08 Sept 2022, 13:06

Sly dealings of Vodacom, Prepair Job

The whole of 2020, was just lockdown! So if the Huawei Pro Mate 20, has only a 2 year grace period. And the phone was received in 2019 - 2022, minus, 2020, will still give a extension till the end of 2022!! What a SLY, DISHONEST, ********** company, called Vodacom! Charging me, a out of service period fee, of R3400, just to replace the back & front cover (were only the back was needed) & battery & something else (also unneeded)

Just trying to cheat clients each day out of money on SLY business practises!

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2022, 14:14
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team