sM
sadha M

1 reviews | Active since Nov 2016

01 Nov 2016, 10:04

Slowest data network, worst customer service ever

<p>I have been complaining to Vodacom since Sep 2015 about their quality of their data connection. I have tested this in 3 separate areas including Randburg and Jhb CBD and the quality is terrible. I want this contract cancelled because they have no plans on fixing the problem and have been going back and forth with them for an entire year now. </p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 11:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team