RV
Ruan V
1 reviews | Active since Aug 2013
17 Jan 2026, 23:58
Slow wifi and mobile internet
Incredibly slow wifi and parts of George has poor mobile service and slow internet service. Phoning their customer service also doesn’t help because you first have to deal with the stupid Tobi robot and when you eventually speak to an agent, they always have the same useless advice as to how you can increase wifi speed. I can’t even watch a Facebook reel without endless buffering. It will probably be for the best if I cancel all my contracts and move to another network.
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Vodacom's replyOfficial
18 Jan 2026, 07:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team
Vodacom's reply18 Jan 2026, 07:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team