1 reviews | Active since Feb 2018
Slow service no sense of urgency
Good day
I have been waiting for 3 weeks for my an exchange device. I could not even get a loan device. I have missed three interviews because of being disconnected. All i want is my phone back Their store representitves just dont care also, I was told the person handling your case is not in. This is the last time i take out a contract with Vodacom I religiously pay them ON TIME every month for this nonsense service. Do we also not have the right to cancel a contract when vodacom breaches?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Kyle,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Kyle,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team