Slow service from Vodacom

App**** for a contract with vodacom online on 09/03/2023 at2pm. i sent thru all the docuementation and was told i will receive feedback in 3 - 4hours. 12 hours later no response, i called vodacom 2x and was told that the application is in a pending state and i must "Wait for the phone call". For a company that claims they are on the forefront of technology ,i must say that vodacoms customer onboarding leaves a lot to be desired. i took out a contract early this year with MTN, by the end of the call i was told of the outcome and my device was delivered in 4 working days as per the agent online. Vodacom go visit MTN and ask thm how they are doing it.!!!!!