BL
Brian L
1 reviews | Active since Aug 2012
04 Nov 2022, 16:33
Slow Service and No Feedback over multiple faults now
Good Afternoon, a couple of weeks ago your fibre service was down for two weeks in my neighbourhood. Today it’s down again. Ref. SR-***. How long is it going to take this time to repair?
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Vodacom's replyOfficial
06 Nov 2022, 22:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2022, 22:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team