VT
Vanessa T
1 reviews | Active since Jul 2018
17 Jul 2018, 12:43
SLOW Service
Good day
This morning called to take out a new line for our companies new rep and was advised even though we have staff in the area who can collect that they must courier it and send it which will take 3 - 5 days and then the sim activation another 48 hours. Surely they cant expect companies in todays day and age to wait 7 days.
Why can our new rep not collect. Then when you phone they just say well sorry it is our process
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
17 Jul 2018, 13:20Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2018, 13:20
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Jul 2018, 07:34Good day Vanessa,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply24 Jul 2018, 07:34
Official
Good day Vanessa,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,