Slow on the uptake...

I went to port from Cell C to Vodacom 3days ago - first he gives me the wrong sim card for my phone after I told him what kind of phone I am using several times. I come back the next day and he gives me a new nano sim and advises me that the simswap will be done in an HOUR. 24hours later I call Vodacom and they tell me that no sim swap was done on the number only a port. They cannot do a simswop on the current sim becuase 24hours have lapsed so I must get a new sim thus having to wait another 24 hours. As a short term broker I use this number for work and my clients can only access me via this number 24/7. Still I wait......