NP
Nigel P
1 reviews | Active since Aug 2019
10 Sept 2024, 05:28
Slow Internet Speeds Stop throttling US
I am current locked into a 24 month Home Network with vodacom... The Issue I have is that 8 of 10 time I don't have a stable connection and the signal keep dropping and I experience that dreadful loading wheel when watching a movie. I pay every month to have this service available to at what was signed for at present I am luck to get through watching a movie without it being throttled... I do regular speed test but this don't help either.. can I just have access to what I am paying for. The Vodacom sim in my fone tends to work better then my home internet
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Replies (2)Vodacom's replyOfficial
10 Sept 2024, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2024, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NP
Nigel P's updateReviewer Update
12 Sept 2024, 18:05No contact made to date..
NP
Nigel P's update12 Sept 2024, 18:05
Reviewer Update
No contact made to date..
