1 reviews | Active since May 2018
Slow help, cant resolve "portfolio upgrade"
Received this e-mail from them when applying online for a contract.
Vodacom ********** May 22 (7 days ago) to me Hello Louis, We have received your request for a new deal and your reference number is 8KYI0H A Call Centre agent will contact you within 24 hours to complete your new deal request. If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone. The Vodacom Online team Vodacom
The consultant phoned me a day later but says i need a "portfolio upgrade" and that she will refer it to someone else and i should hear back from someone within 2 days.
I have not heard from anyone yet.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team