CM
Christopher M
1 reviews | Active since Feb 2018
09 Oct 2022, 00:35
Slow for business fiber installation and you have to pay for temporary solution while waiting
Very poor service from the company its self they set up they staff for failure App**** for a vadacom business package fiber and still waiting was promised fast service as well as a temporary solution while waiting which I have to pay for again
They don't have a proper day and time for me when a installation can be done they are dependent on a 3rd party response which they are ***gy backing of telkom infustructure
Have lost business because of poor feedback structure
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Oct 2022, 13:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Oct 2022, 13:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
