LP
Lommy P
1 reviews | Active since Mar 2020
27 Oct 2021, 17:42
Slow and terrible service
Buying a phone cash online is a terrible idea. I have been a loyal customer for 10 years now. I bought a phone on my app paid on the 20th October 2021 status was pending. On the 25th 5 days later I did a follow up and I was told it will be changed to complete 2 days later still pending. I can't get my money back either 😫. Maybe I might still get my delivery this year
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Vodacom's replyOfficial
27 Oct 2021, 20:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 20:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team