slow and terrible service

<p>I went in to upgrade my contract on the 6th of June because Vodacom had advertised for this particular phone to be avaliable from that date, first they tell me they do not have that phone I have to wait so they can order it still. I waited till the 15th of June to go collect it(when they called for stock arriving), once I got the phone I found a problem took the phone back on the 17th of June to get a new one because they have that 7 day policy, I get told they need to send it in and they will let me know. Only today the 23rd do I get told I can come collect. I have called them and they have been rude to me over the phone. Really makes me want to change networks because of that.</p>