VS
Vaughn S
1 reviews | Active since May 2011
20 May 2022, 15:35
Slow and intermittent fibre connection - no support
Intermittent connection issues. Helpdesk is unable to help since when I called it was working. They will escalate it but with no reference number or feedback
The service is not working as expected. 2nd day in a row.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 May 2022, 15:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2022, 15:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VS
Vaughn S's updateReviewer Update
24 May 2022, 15:21Nothing received
VS
Vaughn S's update24 May 2022, 15:21
Reviewer Update
Nothing received
VS
Vaughn S's updateReviewer Update
26 May 2022, 13:16Received a phone call from Vodacom. Vodacom said they would look into my concerns.
VS
Vaughn S's update26 May 2022, 13:16
Reviewer Update
Received a phone call from Vodacom. Vodacom said they would look into my concerns.