CO
Corne O
1 reviews | Active since Feb 2013
27 May 2025, 20:17
Slow
I have been struggling with slow fibre since my contract started. I did 2 x speed test on separate sites and i came up with 0.85 download and 8.75 download. on my 50/50 contract.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 May 2025, 07:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2025, 07:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CO
Corne O's updateReviewer Update
29 May 2025, 06:48So why do i need to pay for 50mbs but only get 6.Either let me pay for six or cancel the contract
CO
Corne O's update29 May 2025, 06:48
Reviewer Update
So why do i need to pay for 50mbs but only get 6.Either let me pay for six or cancel the contract