gS
garreth S
1 reviews | Active since May 2017
14 Nov 2023, 08:53
SLOOOOOOOOOW and pathetic service
i have been trying to upgrade since last week Wednesday - why is it so difficult to upgrade online? We do not always have time to go to vodacom stores. Pathetic!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
14 Nov 2023, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2023, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
gS
garreth S's updateReviewer Update
14 Nov 2023, 11:03Thank yo
gS
garreth S's update14 Nov 2023, 11:03
Reviewer Update
Thank yo
Vodacom's replyOfficial
14 Nov 2023, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2023, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
gS
garreth S's updateReviewer Update
14 Nov 2023, 12:20Thank you
gS
garreth S's update14 Nov 2023, 12:20
Reviewer Update
Thank you
gS
garreth S's updateReviewer Update
14 Nov 2023, 13:03AFTER 3 HOURS I AM STILL WAITING ON A CALL- I SIMPLY NEED THE CONFIRMATION DEPARTMENT TO CALL ME PLEASSSSSSSE
gS
garreth S's update14 Nov 2023, 13:03
Reviewer Update
AFTER 3 HOURS I AM STILL WAITING ON A CALL- I SIMPLY NEED THE CONFIRMATION DEPARTMENT TO CALL ME PLEASSSSSSSE