MC
Mandy C

1 reviews | Active since Jul 2018

25 Feb 2025, 07:59

SLAPGAT

They cancelled my WIFI due to no network. over 25 phone call and I still cannot stop the payment from going off my account or get the number cancelled. every person I have spoken to say they have cancelled it only to find out they have not. I have never dealt with such *********** robot like people before. WHAT MUST I DO TO STOP THIS NUMBER

0
Replies (2)
Vodacom
Vodacom's reply25 Feb 2025, 10:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
MC
Mandy C's update27 Feb 2025, 10:40
Reviewer Update
How long does it take for a consultant to contact me, is this another delay tactic to ***** more money from me.