SLA Broken - No internet, Been 21 working days
I have signed up with Vodacom Fibre. It has been 21 working days and yet not internet. Call Center is not able to give me answers and by the end of today. Vodacom would have broken the SLA. Where can i escalate this issue. My Sales order number is : So170 ********** 24
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team