MP
Mulalo P
1 reviews | Active since Jun 2020
12 Dec 2024, 13:53
SkyNet and Vodacom, the worst in the business
We're on the line with SkyNet right now, they're saying again that it's gonna be delivered tomorrow..? Why..?
Please sort this mess out and ensure that the parcel is delivered today, otherwise cancel the whole thing..
This is worst experience ever for my girlfriend and the fact WE NEED TO CALL AND DO EVERYTHING JUST MAKES EVERYTHING 100X TIMES WORSE..
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Replies (2)
Vodacom's replyOfficial
12 Dec 2024, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2024, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MP
Mulalo P's updateReviewer Update
12 Dec 2024, 14:08How about instead of giving auto responses, you actually do something for once, instead of me and my girlfriend (the customers) having to be the ones running after YOUR courier team who clearly suck very much at their job..
Actually make contact with them, put us on a conference call with the damn driver who keeps lying like he did saying she wasn't available y.day when she works from home all day..
Today we're both home and again we're being told excuses and now the delivery will suddenly be tomorrow..
So actually do something and make sure that parcel gets delivered TODAY, otherwise, cancel everything and stop wasting our time.
Cause you'll be quick to want to debit her account, but your service sucks to the very core.
Actually make contact with them, put us on a conference call with the damn driver who keeps lying like he did saying she wasn't available y.day when she works from home all day..
Today we're both home and again we're being told excuses and now the delivery will suddenly be tomorrow..
So actually do something and make sure that parcel gets delivered TODAY, otherwise, cancel everything and stop wasting our time.
Cause you'll be quick to want to debit her account, but your service sucks to the very core.
MP
Mulalo P's update12 Dec 2024, 14:08
Reviewer Update
How about instead of giving auto responses, you actually do something for once, instead of me and my girlfriend (the customers) having to be the ones running after YOUR courier team who clearly suck very much at their job..
Actually make contact with them, put us on a conference call with the damn driver who keeps lying like he did saying she wasn't available y.day when she works from home all day..
Today we're both home and again we're being told excuses and now the delivery will suddenly be tomorrow..
So actually do something and make sure that parcel gets delivered TODAY, otherwise, cancel everything and stop wasting our time.
Cause you'll be quick to want to debit her account, but your service sucks to the very core.
Actually make contact with them, put us on a conference call with the damn driver who keeps lying like he did saying she wasn't available y.day when she works from home all day..
Today we're both home and again we're being told excuses and now the delivery will suddenly be tomorrow..
So actually do something and make sure that parcel gets delivered TODAY, otherwise, cancel everything and stop wasting our time.
Cause you'll be quick to want to debit her account, but your service sucks to the very core.