Skynet and Vodacom a match made in hell

Item: Vodacom
Rating: 1
Author: David C

I ordered online and was advised that there may be some delays as the device was out of stock. On 12/03/2025 the order was handed to Skynet(WHY WOULD VODACOM USE THE MOST USELESS COURIER!!)

Skynet would then call and let me know the address was incorrect, and I asked to change the delivery address. On 14/03/2025 there was still no word from Skynet, I then called them(20+ minutes on hold) and they advised that I need to call vodacom for them to authorize an address change which then took another 25+ minutes of being transferred around to different people. And today I am still waiting for the phone to be delivered with no movement on the Tracking Skynet and Vodacom what a horrible combination.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Mar 2025, 09:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 Mar 2025, 09:51

Official

David C's updateReviewer Update

17 Mar 2025, 20:16

Good day,

Your consultant did reach out to me and it resolved absolutely nothing... They said they would call me back when I said I would collect the package from Useless Skynet myself.

I never got a call back. On a side note the skynet tracking says "Admin POD" although I never recieved this package.

Thanks for absolutely nothing.

David C's update17 Mar 2025, 20:16

Reviewer Update