AB
Andre B

1 reviews | Active since May 2015

18 May 2015, 13:25

Sky-High Bill once again

Dear Vodacom,<br> <br> I am now totally sick and tired of you lack of skill and incompetence. <br> <br> My bill for last month was R1200, I contacted your useless call center and i was informed no its data that i have bought that made it so high. Now I phoned vodacom only to find out that my next bill is also R1300. I phone your useless help desk and i get told by some woman its because of my mobile data that is on, i have never switched my mobile data off!!! NEVER!!!. Bull ****!!!. <br> <br> I had the same issue about a year ago. YOU WILL REFUND ME FOR THIS **** and also for this months bill..!!!! SORT YOUR STUFF OUT VODACOM AND PAY ME BACK. <br> <br> And cancel my Contract as you are in breach of contract.

0
Replies (1)
Vodacom
Vodacom's reply19 May 2015, 14:07
Official
Hello beyleveldta,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,