LS
Lizzie S

1 reviews | Active since Oct 2018

30 Aug 2019, 07:48

*****S POOR BAD SERVICE

Bad bad bad service and *****ing our monies for years and months now. We have an exhisting contract with vodacom for years, but they are getting worst by the day and years. How come they ***** our monies? They are foerever aware of the problems and their technicians forever sorting out....but never gets to the bottom of it. They don't even have options like what the consultants told us and we don even buy for that...but they ***** our monies and not loading even the correct data from our contract and top-up....even our monies they *****.....This is now toooooo much day light ******* for years. We need to find other service provider that is better...this cannot go on anylonger. I'm on my way to contact the Consumer watch etc call them and all other stakeholders that i could think of even Facebook and please advise people where else can we go.

Vodacoms CEO MANAGERS TOPNOTCHES NEEDS TO MAKE CONTACT EXTREMELY URGENT A.S.A.P...THIS IS SERIOUS. ***

0
Replies (1)
Vodacom
Vodacom's reply31 Aug 2019, 11:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 ***Please note*** Beware of phishing ****s.
 Vodacom will not contact you via WhatsApp to request your personal details
 Regards,
Vodacom Consumer Website Team