tH
thea H
1 reviews | Active since Dec 2016
16 Mar 2018, 09:26
*****s
wow vodacom u just keep ****ing me off. i emailed regarding double handset installment no one phoned or emailed me back but now my bill so far is over r5000 for equipment as balance of contract???!!!! please explain to me what are u charging me for? this is ridiculous i want amswers what is this for
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Replies (2)
Vodacom's replyOfficial
16 Mar 2018, 10:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2018, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Apr 2018, 12:25Good Day Thea-lee Hughes,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
Randall
Best regards,
Vodacom's reply06 Apr 2018, 12:25
Official
Good Day Thea-lee Hughes,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
Randall
Best regards,