LL
Lulu L
1 reviews | Active since Aug 2013
30 Nov 2022, 04:56
***** Vodacom
Vodacom forced me into a contract I did not agree to, this was proven from a recording and they later confirmed their error and released me from it. Four months later I find I am on credit bureau, no explanation or formal communication from them as to why. Am unable to get assisted now they are ruining my credit profile.
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Vodacom's replyOfficial
30 Nov 2022, 07:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Nov 2022, 07:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team