***** *****

<p>I called call centre end of October to find out why my account is so high and they advised me that there is a handset fee for an old device on there I asked when it finishes, they said that was the last month so.i check my balance this.month and it's still the same and get advised by nomsa that it's only the end of December . why does one agent advise differently. in today's, day and age ppl work on budget. we can't work on surprises I don't see why I need to pay extra till December if I was advised otherwise. I have been a loyal customer for years now to receive this **** service </p>