ST
Sizakele T
1 reviews | Active since Sept 2018
05 Nov 2020, 15:00
Sizakele
I cancelled my contract in May 2020 and even today Vodacom is still telling me I'm owing, I have been calling like and no one seem to know what they are doing instate they want to sell me more products. I have a reference number (***)and even now no one has contact me to cancel this stupid contract.
On the 15th of August 2020 I paid R668.88 to clear my name but Vodacom is playing games and doesn't want to cancel this contract.
My query is for contact number *** and *** and don't have this contacts anymore so call me on ***.
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Replies (2)
Vodacom's replyOfficial
06 Nov 2020, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Nov 2020, 09:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Nov 2020, 09:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,