1 reviews | Active since Feb 2022
Siyanda aka Siya from Customer Care Thank you
Want to appreciate Siyanda aka Siya from customer care the way she has handled my query and made it her responsibility to solve it. Siya promised me that I should trust her with this but for me it was really difficult for me to do so as I was sent from pillar to post about this problem since 25 November 2022 on my first follow up. Siya the 5 stars are for you girl not for Vodacom. Vodacom needs more people like you Dear, you deserve a better position you have outdone yourself. You are the true meaning of valuing excellence and you have exceeded my expectation. I had made my decision to live vodacom and take my business elsewhere but for people like you I will not. Vodacom must make sure that you stay if they really want their business to grow, and offer you a better position not to forget to train their staff including supervisors to be professionals that are capable of solving problems. I'm not saying this because the problem is solved, no, it's because Vodacom needs more Siyandas to keep the company surviving. Thank you for being amazing and professional with this and may you never get tired of helping others the way you did with me. Thank you once again.
