SIX MONTHS LATER AND STILL NO RESOLUTION TO MY ISSUES
<p>I'm STILL waiting for a consultant to come back to me with regard to the functionality that has mysteriously disappeared since my upgrade.</p> <p> </p> <p>Numerous calls to customer service and visits to walk-in centres have also proved fruitless.</p> <p> </p> <p>To top it off my statements don't arrive on time and if i try and look it up online the service is unavaialble too!!!!</p> <p> </p> <p>YOUR COMPANY IS A SERIOUS WASTE OF TIME</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We have escalated this issue to the Support team for assistance. We will advise you as soon as feedback has been received
Regards
RL
Dear Customer
We have escalated this issue to the Support team for assistance. We will advise you as soon as feedback has been received
Regards
RL
And 6 days later there is STILL NO RESPONSE
And 6 days later there is STILL NO RESPONSE