SW
SINDY W

1 reviews | Active since Apr 2017

13 Apr 2017, 08:54

situation still not resolved!!!!!!!

<p>as per our previous situation. we are still getting calls from collections department. </p> <p> </p> <p>we have paid all 3 our contracts up to date,</p> <p> </p> <p>i went in store and the guy there confirmed that vodacom would not move our numbers to pre-paid if we have not settled our contracts.</p> <p> </p> <p>why are they pestering us!!!! im fed up!!!! have this issue resolved ASAP.</p> <p> </p> <p>since my previous complain we have not had anyone contact us regarding this matter!!!!</p> <p> </p> <p>bad bad bad service!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,