HR
Hendrik R
1 reviews | Active since Jul 2012
30 Oct 2020, 16:35
SIS VODACOM!
I have just been witness to the poorest of the poorest of call desks! Pathetic Vodacom! my wife has a Vodacom contract and wanted to know what the difference between voice minutes and airtime are. The operator could not answer the question and when my wife asked again, she just terminated the call. I am flabbergasted! this is the worst I've ever experienced. She is now going to upgrade to MTN or CellC.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
31 Oct 2020, 12:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Oct 2020, 12:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team