Sis on you Vodacom!!! Disgusting client service!!

I have been a client of yours for over 15 years, and just called in requesting for another line to be opened under my name. Not only did the online call centre lady by the name of Nosihle Sangase take 31 minutes to get anywhere but then to inform me that my application has been declined.

Her reasoning is that my bills haven't been paid!!! Excuse me, how can you say that when my account is debited every month and I have never paid late!! And then was told I can reapply in 90 days. I then asked if I could speak to her manager and she put the phone down, after all of this I called back and same thing happened with the manager absolutely no service what so ever!!

Thanks again for nothing!