Sipho's attitude stinks...

It's actually sickening to see that we still have agents Like Sipho in call center who behaves like rotten cabbage..... Who think it's okay to be sarcastic and ill treat their clients....I'm a client and expect to be treated s such. Sipho is actually a disgrace and doesn't deserve to be in customer service filled. his arrogant, doesn't have respect and manners. i called cause i'm frustrated my airtime is gone and needed and explanation. Instead of him helping me he speaks to me like i'm just a nerd. the boys attitude "when i ask her which call center his in he says i didn't sign the contract to tell people which call center i'm working" i think vodacoms call centers are trained to be rude and disrespectful just like their team leaders . I need answers about my airtime that disappears, i didn't call to nurse boys bruised ego. I request a feedback not later that 05:00pm today.