1 reviews | Active since May 2016

30 May 2016, 08:04

SINO THE SECRET AGENT

<p>Spoke to SINO - an *********** agent this morning, i tried to explain my problem and she DID NOT LISTEN, interupted me more than once, argued with me, and when i eventually had enough and asked to speak to her team leader, she told me she did not have a supervisor, team leader or any type of authorative being. </p> <p>I asked her surname, she said she could not give me the information, its against company policy, i again asked to speak to any type of team leader, THEN she said they are in a meeting, but did not want to give me any type of info, even her province is a secret...</p> <p>When i told her i am going to complain about her attitude, she promtly put me on hold..... for 45 minutes.</p> <p>Well done SINO - you convinced me that its time to close my contracts with Vodacom after aaaaaaaaall these years...</p>

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Replies (1)
Vodacom
Vodacom's reply30 May 2016, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team