Since yesterday, 14 May 2025, non of our phones have been connected on the Vodacom network

Since yesterday, 14 May 2025, non of our phones have been connected on the Vodacom network. Our numbers are also not recognized on the network. We are unable to use data, make calls or receive calls and we are also unable to contact Vodacom on the free number for assistance. This has never occurred to us before and we need your urgent assistance in this regard. We have also not received any communication from Vodacom stating why and when this would happen. Please could you respond to this email as soon as possible. Sincerely