Since last year I have been battling with vodacom. On 8 May I wrote a review on hellopeter. Vodacom called me with empty promises. I spoke to Felicia Mashamba, who has not followed up and not resolved my query even after she promises to have it resolved.

Item: Vodacom
Rating: 1
Author: Joseph M

Dissatisfaction even after calls and promises. Can Vodacom is horrible.

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Replies (1)

Vodacom's replyOfficial

04 Jul 2025, 07:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Jul 2025, 07:51