Simswop not processed in nearly 2 weeks

Item: Vodacom
Rating: 2
Author: Fairuz S

I did a simswop at Cresta on the16th of May.todqy is the 26th and my simswop is still no activated. Vodacom is just not getting back to me.they don't put you through to the manager .you can't get hold of a consultan***** ridiculous.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 May 2022, 13:59

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 May 2022, 13:59

Official