BR
BRIAN R

1 reviews | Active since Jan 2023

19 Dec 2016, 09:16

simswop

<p>I HAVE JUST SPOKEN TO VODACOM ON NUMBER 082111 THEY DONT HELP YOU</p> <p>ON THIS NUMBER AT ALL</p> <p>AND ALL JUST GOING TO DO IS HAVE SIMSWOP</p> <p>DONT EVER PHONE THEM TWISE THIS HAS HAPPEND TO ME</p>

0
Replies (2)
Vodacom
Vodacom's reply19 Dec 2016, 10:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Dec 2016, 12:22
Official

Dear Client

Please accept my sincere apology for the service received. This is not in line with Vodacom's aim in achieving service excellence.

We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.

Kind regards

Vodacom Consumer Website Team

Best regards,