1 reviews | Active since Jan 2018
Simswop
On the 26 December 2017 I have gone to Vodacom in the waterfront and spoke to Byron for a simswop. He did it and told me that the Sim will be activated by 6am the next day. On the 28th of December 2017 I called Vodacom call center because my Sim was not activated and thought there might be a problem but to my surprise the call center agent told me Byron has canceled the simswop. The call center agent call Vodacom in waterfront to and explained them the situation but was told I need to go to my nearest vodacom. So the 29th Dec was my birthday and I could not get any calls or sms's that ****ed me off even more. So the 30th December 2017 I was back at Vodacom at the waterfront and spoke to Preston. He gave me a new Sims card and did the simswop again because the Sim card Byron gave was not even registered. Preston said that the sim would be activated by 6am the next day. I told him that If it does not work I will be putting it on hello peter and his response was I can put in on because I'm frustrated. Up till today I I'm still siting with a Sim card that is working. I'm so ****ed off with vodacom. Thinking of changing to a other network.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Tamsyn ,
As per our telephonic discussion.
The Vodacom store will be in contact with you to resolve this issue.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day Tamsyn ,
As per our telephonic discussion.
The Vodacom store will be in contact with you to resolve this issue.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
