simswop

<p>I have been to Vodacom 5 times the last few days to do a simple simswop. Every single time I have arrived there they have said the system is down and they cannot assist. But the worst part is when the system is up they try to assist but the call centre wants to verify the branch by phoning their land line the branch can't find their phone. It's really such a joke. A couple of times it seems like the call centre just hangs up the phone on my consultant that was assisting me aswell. This is a lost cause. And extremely upset with this service. It's costing me my time off work and my girlfriend has driven out hundreds of rand now to help assist. Not to mention all the money I'm spending on data now as they can't simswop me a new data sim.</p>