Simswap **** due to poor security!!!

My number was **********ly simswapped by a hacker. Guys be aware, it seems Vodacom just allows anybody to do a simswap on any number without any authorisation or RICA documents. Due to this flaw in thier security, my number was swapped by a *********. The individual continued to download my whatsapp and request money from my contacts as me, to which 3 sent him a total of 9k. Luckily my banking apps were not impacted or this couldve been worst. Ive opened a case of ***** with the Sandton SAPS and need Vodacom to not only explain to me why they allowed such to happen on thier systems and to help the police find out who did this but i also want them to reimburse my contacts the money they lost due to this poor security. I patiently await your feedback Vodacom