MC
MEGAN C
1 reviews | Active since Dec 2012
18 Jan 2025, 10:19
Simswap
I have joint ison been the provider to vodacoms saves department my number *** which is my personal number has been moved over to a business contract I no longer have access to mange my own number or conduct a simswap due to my phone been ******. I have requested my number to be moved back to prepaid a number of times to no avail. I'm not able to obtain my otps for my personal use as this number is linked to all my personal information. I demand my number move back to prepaid it's my number an I want it back.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
18 Jan 2025, 11:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jan 2025, 11:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MC
MEGAN C's updateReviewer Update
06 Aug 2025, 06:37Can I have this remedied I need my number back on prepaid ***
MC
MEGAN C's update06 Aug 2025, 06:37
Reviewer Update
Can I have this remedied I need my number back on prepaid ***
