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Mahlogonolo M
1 reviews | Active since Jul 2020
28 Jul 2020, 14:17
Simswap
I have been trying to get a simswap done for my nunber for the past week after I got ****med and my simcard was used in a different phone from the one that I use. I even had to fill out a template for your IT department and they haven't responded as yet.
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Replies (2)
Vodacom's replyOfficial
28 Jul 2020, 14:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Mahlogonolo M's updateReviewer Update
29 Jul 2020, 11:20Morning. When will a consultant get in touch with me? I need to know because my cellphone banking details are registered with the number I need a sim swap for. And we are approaching month end and I need to pay my bills.
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Mahlogonolo M's update29 Jul 2020, 11:20
Reviewer Update
Morning. When will a consultant get in touch with me? I need to know because my cellphone banking details are registered with the number I need a sim swap for. And we are approaching month end and I need to pay my bills.