TDTS
Thersia Du Toit Smit

1 reviews | Active since Apr 2014

02 May 2018, 18:35

Simsure for what?

Added simsure charges yet I have no device on the contract just my own device....

0
Replies (2)
Vodacom
Vodacom's reply02 May 2018, 21:07
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 May 2018, 15:55
Official

Dear Thersia

That sounds more like SIM card insurance. (So that you can do a SIM swap free of charge if you lose your SIM.)

We have responded via email as well.

Kind Regards

DL

Best regards,