sims swopped

Item: Vodacom
Rating: 2
Author: shabir C

<p>I have two of my sims swopped without my knowledge, although I had credits in them both. I want them reversed because the numbers are important to me as they are on my business cards and letterheads.</p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

18 Aug 2016, 08:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Aug 2016, 08:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

shabir C's updateReviewer Update

18 Aug 2016, 09:05

Thanks for thr prompt response

shabir C's update18 Aug 2016, 09:05

Reviewer Update

Thanks for thr prompt response

shabir C's updateReviewer Update

26 Aug 2016, 20:15

It's over a week now and no consultant has contacted me yet.

shabir C's update26 Aug 2016, 20:15

Reviewer Update

It's over a week now and no consultant has contacted me yet.

sims swopped

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