1 reviews | Active since Aug 2016

04 Aug 2016, 08:25

Simply Impossible to upgrade my Tablet

<p>Ok so on Tuesday 9:45 I got a call from Moenier with regards to my HelloPeter post. He asked about my upgrade and where I heard from the package. I said online and he asked me to hold the line. He came back to me saying that someone will call me later in the day.</p> <p> </p> <p>It is now Thursday 10:22. And guess what...STILL NO CALL FROM VODACOM. VODACOM YOUR SERVICE IS TERRIBLE AND IT LEAVE A BAD TASTE IN MY MOUTH. BEST NOW IS TO TRY AND CANCELL MY CONTRACT AND GO SOMEWHERE ELSE</p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 09:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team