SH
Shaun H

1 reviews | Active since Aug 2011

05 Aug 2016, 05:38

Simply can't get it right

<p>Vodacom soft locked my phone again this morning. Not sure what I need to do to stop this happening. Maybe change to Telkom?</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Aug 2016, 05:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SH
Shaun H's update05 Aug 2016, 07:27
Reviewer Update

After been through 4 "consultants" still holding on after 20+ minutes.