1 reviews | Active since May 2016

09 May 2016, 07:33

Simple request bungled by idiots

<p>Requested number to be migrated to pay as you go late January - sheduled for 30 April.</p> <p>Not done, called 1 May to find out why not. Appology accepted. Action promised. Number was NOT migrated, it was deleted by Vodacom.&nbsp;</p> <p>After many phone calls and E-mails a week has passed and we still have no resolution to this problem.</p> <p>HOW LONG SHOULD THIS TAKE? IT DOES NOT SEEM TO NEED TO BE COMPLICATED.</p>

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Replies (1)
Vodacom
Vodacom's reply09 May 2016, 08:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

Best regards,