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Stephen O

1 reviews | Active since Nov 2014

09 Apr 2023, 18:24

******. Simple as that.

Honestly, I hate the business model of Vodacom. They are ******. I took out a 20gb data contract 2 years ago and was told it just as good, if not better than the Telkom Freeme product, as I can just buy free minutes, what a bunch of *******. They ****. I can't buy free minutes so I pay twice as much to make calls. Then, all of the sudden after a year or so I could buy free minutes. Awesome. Then I upgraded my contract assuming I could still buy free minutes. What a surprise. They blocked it again. I call Vodacom and some lady told me she will active it, more *******. Honestly I hate them and once this new contract is done, I'm done. It's all just sales talk and bull. I wish they had a sense of decency but nope. None.

0
Replies (4)
SO
Stephen O's update09 Apr 2023, 18:37
Reviewer Update
Why is C#r#o#o#ks and r#ub#b#i#sh censored
Vodacom
Vodacom's reply10 Apr 2023, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
SO
Stephen O's update13 Apr 2023, 15:20
Reviewer Update
Then why lie to your clients? Or why does your sales team lie? I would have never wasted my time on Vodacom if I knew I couldn't buy free minutes. You guys need to be exposed and people need to know.
SO
Stephen O's update13 Apr 2023, 15:22
Reviewer Update
And why activate buying free minutes after a certain time? I think what I need to do it see if I can get a new number, so I can move this number over to another network and use this simple contract just for the data. My biggest issue here is you have my number I use for business.